Suspension from Gfresh's Services

  1. If a Seller does not fulfill their end of a contractual agreement to ship goods based on orders taken (not including circumstances outside of the Seller's control e.g. flight cancellations), penalty actions will be taken against the Seller.
  • If improper behavior (as noted above) is exhibited more than 3 times within 1 week, or 10 times within a month, then the Seller will be suspended from all Gfresh activity for a 1 month period (30 days).

   2. If a Seller refuses to accept valid and credible proof of a credit claim made against their shipments more than 2 times, the Seller will be suspended from all Gfresh activity for a 1 month period (30 days).

   3. If actual mortality rates of orders exceed 50% more than 3 times within a 1 month period, the seller will be suspended from all Gfresh activity for a 1 month period (30 days).

   4. If the Seller's shipments exhibit weight shortages greater than 5% less than specified on more than 3 occasions within a 1 week period, or 10 times within a month, the Seller will be suspended from all Gfresh activity for a 1 month period (30 days).

   5. During a busy season, if a Seller's inventory is seen to be less than 150% of their slow season's listed inventory (for a sustained 1 month period), the Seller will not be permitted to sell at the fixed marketplace during the busy season.

   6. If within a 1 week period, a Seller ships product with incorrect sizes or grades more than 3 times, and the scope of the infractions are more than a 20% difference from their original orders, then the Seller will be suspended from all Gfresh activity for a 1 month period (30 days).

   7. If at any time a Seller is suspended from Gfresh (because of any of the conditions listed above), the Seller must deposit US $2000 with Gfresh before becoming active again. If they make another infraction, then they will be suspended for 2 months, and forfeit their US $2000 deposit. After the 2 months, the Seller may reactivate their account again with a US $4000 deposit to Gfresh. If they infract again further, they will forfeit the deposit and a new, increased deposit will be required accordingly.

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