Mortality

  1. Mortality Default Allowance is 5%. 

   2. When product arrives with rates exceeding any of the above, the Seller must pay credit according to the following policies:

   3. Seller credits Buyer for 100% CNF value of mortalities in excess of the allowance rate.

Shrinkage

  1. Shrinkage Default Allowance is 10%.

   2. When product arrives with rates exceeding any of the above, the Seller must pay credit according to the following policies:

   3. If the actual shrinkage rate is within 2 times that of the default allowance,�� credit is calculated as the difference between invoiced weight and actual weight on arrival, less allowance.

Claim Amount: CNF Price * (100% + Customs Tax + VAT + 4.5%) 2.2.2. If the actual shrinkage rate is over 2 times that of the default allow- ance,�� credit is calculated based on the actual weight on arrival. Claim Amount: CNF Price * (100% + Customs Tax + VAT + 4.5%)

** Customs Tax: 14%

** VAT: 13%

** Delivery Charges: 4.5%

Damaged Product

  1. Damaged Default Allowance (broken shell) is 10%.

   2. If the product count posted online differs from the actual total count on arrival (and the difference is within 3 pcs), then a claim will be made at 6% of the CNF value of one entire box.

   3. If the product count posted online differs from actual total count on arrival (and the difference is over 3 pcs), then a claim will be made at 16% of the CNF value of one entire box.

Spoiled/Rotten Product

  1. Claim valued at 132 % of CNF Price = [Total CNF Value + Total Taxes Paid * (Customs Tax % + VAT %) + Delivery Charges (CNF Price * 4.5%)]

** Customs Tax: 14%

** VAT: 13%

** Delivery Charges: 4.5%

Auction Time

Prices go live at 14.00PM Beijing time (T-1 days to arrival).

Cut-off Time of Documentation 

Product cut-off time is 21.00 PM Beijing time (T-3 days to arrival).

Discrepancies Arising From Incorrect Specification

  1. If products arrive with correct box counts, but incorrect grading or sizes, then the Buyer has the right to refuse or accept the incorrect order.

   2. If the box count is correct, but the sizes contained within are not, the Buyer will have first right of refusal. If the shipment is refused, the unfulfilled orders will be compensated to the Buyer according to the policies in place regarding short shipments. The remaining product will be processed according to the policies in place regarding over-shipments.

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